Oct 2019

Meet PHC’s new Physician Leads


Six physicians have been selected to represent the voice of Medical Staff in Providence’s new, seven-year plan and in Mount Saint Joseph’s (MSJ) Clinical and Master Plan.

These roles will enable stronger representation, collaboration and two-way communication among physicians, clinical and corporate leaders around the work to move Providence forward.

Our Senior Leadership Team is excited to partner with PHC’s medical staff and physician leaders to achieve our shared vision and goals. We’re looking forward to working together and continuing to strengthen relationships and alignment among physicians, clinical and corporate staff.” Deborah Mitchell, Vice President – Seniors Care, Organizational Strategy & Partnerships

  • The 4 Consultant Physicians for the Providence strategic plan will be connecting physicians with particular skills or knowledge to the relevant organizational projects, and attaching physician priorities to those areas (including some of those put forward last December).
  • The 2 MSJ Planning Leads are co-leading the processes and engagement to develop the Options Analysis Report for PHC’s Board.
  • These roles are funded by the PHC Physicians & Surgeons Association (PASS) Facility Engagement Initiative.

Physician Leads: PHC Strategic Priorities

  • As a key stakeholder working alongside PHC leadership and administrators to shape our organization’s future,  the Consultant Physician will influence decisions relating to each area of strategic priority.
  • They will bring a voice of Medical Staff to the priority, and keep them informed of priority projects, measures and accomplishments.
  • These roles will be instrumental in engaging physicians in the Strategic Plan.  Leveraging medical staff input from consultations in late 2018 and early 2019, these strategic directions will drive the organization forward over the next seven years.
  • The Consultant Physicians will engage PHC Medical Staff and seek their input in key areas of high impact to bring their voice to the strategic priority.
Join us! The physician leads are forming small physician advisory groups for each area and are keen for your input.  If you are interested in contributing, please get in touch with us HERE>

Dr. Adrienne Melck: Exceptional Quality, Safety & Value

Endocrine and General Surgeon, Clinical Associate Professor in the Department of Surgery – 9 Years at SPH: “My elective practice focuses on the surgical treatment of thyroid, parathyroid and adrenal disease.”

Get to know Dr. Melck >
What are you passionate about at work? Joint decision-making with my patients: I spend a great deal of time explaining things to them with pictures to ensure they fully understand their disease process and their options for treatment. I strive to provide compassionate care and I serve on a number of committees aiming to improve the quality of the surgical care that we provide. I love the multidisciplinary and collaborative nature of my work.

Outside of work? My family​. I treasure every dance class, soccer practice and school concert I am able to attend and every finish line I can cheer at when my husband finishes a race. I enjoy travel and exercise and I’m currently trying to learn Italian.

What do you look forward to in this role? Being a conduit for clear communication between the medical staff and the leadership. I want to make sure I bring what matters to the medical staff to the forefront when high level decisions are being made about providing exceptional quality, safety and value. I also want to help promote a just culture of safety that encourages error reporting for the purpose of shared learning. I’m excited to create more forums to share quality improvement projects being done by frontline staff across the organization so we can all learn from what others are doing to improve care for our own patients.

Dr. Karen Dallas: Inspiring People and Teams

Hematopathology | Division Head, Hematopathology & Transfusion Medicine: “I have worked in the States, the developing world and all across Canada, but I came to PHC in 2015 and plan to stay here for the rest of my career!”

Get to know Dr. Dallas >

What are you passionate about at work?  Diagnostic medicine; being able to figure out “what’s going on” with patients is so satisfying!  Moreover, I am passionate about building a culture that embraces the spirit of continuous Quality Improvement.

Outside of work? I am a fitness enthusiast, I volunteer at home and abroad, and I have an adorable French Bulldog.

What do you look forward to in this role? Working with my colleagues here at PHC to develop our vision for physician wellness and how that actually fits with/into the organization. I want doctors and the organization alike to know that we are all part of building something together.

I want to help transform our physician culture/mindset here so that every one of us feels like a valued member of this organization and can truly be a part of making this a great place for our healthcare workforce, and for the patients we serve.

I think this is the ultimate vision for Facility Engagement actually: doctors and the organization partnering together on these areas of priority! So I am really looking forward to Providence doing this super well and being the “poster child” for physician engagement.

Dr.  Amin Sajan: Discover, Learn & Innovate for Impact

Emergency Medicine: “Apart from two stints working abroad,  I’ve been at Providence Health Care since the start of my residency in 1995.  I’ve worked in the Middle East on two separate occasions: 2 years in Riyadh just after 9/11 and most recently 6 years in Abu Dhabi.”

Get to know Dr. Sajan >

What are you passionate about at work?  As an Emergency Physician,  the unpredictable and sometimes chaotic environment that puts a premium on collaboration and team work to deliver quality patient care. I am most passionate about optimization of operational efficiency and management of scarce resources.

Outside of work? I enjoy independent travel with my family and focusing on developing health tech startups.

What do you look forward to in this role? I am looking forward to engaging with creative problem solvers within Providence to support an innovation ecosystem that leads to an exportable brand for the organization.

Dr. Jiwei Li: Partnerships

Family physician; clinical experience at Holy Family and community health centres: “I have been involved in various partnership projects such as RACE and eCase to improve communication and coordination across care settings.”

Get to know Dr. Li >

What are you passionate about at work?  Easing the patient journey in getting the right care at the right time, and activating services to address the upstream determinants of health.  In particular, I have a keen interest in filling the health service gap for refugees and Newcomers.

Outside of work? When I am not working, my three awesome kids and I go out and play. We just picked up Stand Up Paddleboard to complement hiking and Ultimate. I enjoy listening to jazz to center me.

What do you look forward to in this role? It is a great pleasure to be part of the change ahead as we build towards our next chapter at Providence. In this opportunity to advocate for the voice of PHC physicians, I’m looking to harness what we do best to provide compassionate and innovative care.

I look forward to hearing about your ideas and opportunities to forge durable partnerships to advance new models of care, provide equitable care for Indigenous peoples, spark digital health solutions, and to provide seamless care to achieve the Quadruple Aim.

Physician Leads: MSJ’s Clinical and Master Plan

Dr Nora Cummins and Dr Victor Tsang, who have been selected to provide physician leadership for the Mount Saint Joseph (MSJ) Clinical and Master Plan.

Working in collaboration with the PHC senior executive leadership team, physician leadership for Redevelopment, and Medical Affairs, Drs Cummins and Tsang will bring the physician perspective to future planning for MSJ in three main areas:

  • Clinical Planning and Management: A review of current MSJ clinical services, volumes and practices as a baseline for an overall strategic, population-based, future state clinical delivery plan.
  • This will lead to an MSJ Master Plan Options Analysis Report, which will be presented to the PHC senior leadership team and Board. Provision of leadership, input, direction, and work collaboratively with the Corporate Director Strategic and Operational Projects to address non-clinically focused priorities, such as site infrastructure, communication, stakeholder engagement, and contract/ procurement of expert resources as appropriate.
  • Integration of clinical, clinical support and clinical administrative support service planning.

Dr. Nora Cummins: MSJ Co-lead

Internal Medicine: “Medicine is a fascinating challenge: every patient I meet has a unique clinical puzzle that we work through together.  I came to Vancouver for my residency and I started my clinical practice at Mount St Joseph Hospital in 2003.  I have worked in various capacities in the Lower Mainland since then including private office, facility consultation, and also hospital-based with both rapid access clinic and acute care roles.”

Get to know Dr. Cummins >

What are you passionate about at work? Helping my colleagues and myself care for our patients to the best of our abilities within the system that we work.

Outside of work? Appreciating “the now.”

What do you look forward to in this role?  I look forward to being able to truly understand the role that MSJ plays now and what the regional needs are.  I hope we can work together to offer optimal and efficient care to the patients in both our local community and regionally.  I am so pleased to be working in a team with Dr Victor Tsang and Ms Jen Duff.

Dr. Victor Tsang: MSJ Co-lead

General Surgeon: “I graduated from the University of Toronto Medical School in 1995 and completed my residency in General Surgery at UBC in 2001. I was fortunate enough to immediately find work as a community general surgeon upon completion of my surgical residency and have been working at the MSJ site ever since.”

Get to know Dr. Tsang >

What are you passionate about at work?  Seeing the beauty in technically satisfying solutions to surgical problems. I enjoy connecting with patients, learners and fellow staff on a human level and learning from them. I love working in a team environment and making everyone feel valued and respected.

Outside of work? I am a tennis fanatic. I watch too many Youtube BBQ videos. My family is my joy.

What do you look forward to in this role? MSJ is ultimately a family of dedicated compassionate staff who share a rich history of providing amazing health care to our local community.

I am looking forward to seeing how our particular history and expertise might serve the current and emerging needs of our community. Being new to this kind of endeavour, I am eager to learn how carefully thought out visions and dreams can become reality.

I am also looking forward to the new relationships that I will be making as I listen to and learn from experts, leaders and the many front line workers. Finally, I am thrilled to be working closely with Dr. Nora Cummins and Ms. Jen Duff. Their dedication and skills have already impressed me and I look forward to making this a highly productive collaboration.