PHC Med Staff

The Strategic Pillars represent medical staff in Providence Health Care’s Strategic Plan. Physician leaders and 20 to 25 medical staff advisors are paired with senior organizational leaders in Pillar Advisory Committees (PACs) to collaborate on activities relating to patient care and our workplace.

Thank you! Outgoing Consultant Physicians Dr. Adrienne Melck (Quality, Safety & Value) and Dr. Amin Sajan (Discover, Learn & Innovate for Impact). As Pillar Leads, Dr. Melck and Dr. Sajan have been integral in representing the collective voice of medical staff in PHC’s Strategic Pillars. As they move on from these roles this spring, we thank them for their dedication, leadership and the valuable difference they have made to move medical staff engagement forward. Thank you! Drs. Melck and Sajan will stay on as general PAC members until end of June, 2023. Read more Show less

Welcome! Interim Consultant Physicians Dr. Eileen Wong (Quality, Safety & Value) and Dr. Jesse Greiner (Discover, Learn & Innovate). Both have moved into the roles starting March 1, 2023, after previously serving as active and enthusiastic members of the QSV and DLII Pillar Advisory Committees.  Read more Show less

Pillar Activities: What’s Happening

Quality, Safety & Value

Value-based Health Care: Continued awareness and education for medical staff. Building teams, tools, training, and a five-year road map​.  Watch Value Based Health Care Update – Dr. Shannon Jackson 

Schwartz Rounds: Successful advocacy for the introduction of Schwartz Rounds to support provider wellness and compassionate care. A pilot is proceeding with medical staff on the leadership and planning committees.

Showcasing Quality Improvement:  Annual showcase featuring PHC patient quality and safety projects. The next in-person event is planned for Friday, June 16, 2023 from 10am-2pm at SPH Conference Centre. See last year’s showcase>

Discover, Learn & Innovate for Impact

Identified barriers to advancing innovation through medical staff consultation.

Collaborated with PHC to develop Ideas: Forward and Innovarium 360°  A front door for medical staff to engage in innovation, access support and guidance for a new ideas. Watch Innovarium 360° Update – Dr. Amin Sajan

Inspiring People & Teams

Medical Staff Wellness Strategy: A first of its kind plan: advocated for and collaborating on a strategy and plans to address medical staff wellness and burnout. Watch: Medical Staff Wellness Plan Update: Dr Vishal Varshney

Wellness Rooms: Consultation on options for private spaces for medical staff is underway.

Special event for medical staff with Dr. Sunil Mangal: “My Farewell to Emergency Medicine” held in March 2023  focused on wellness, gratitude and identity.

Dr. Daisy Dulay will present to PHC medical staff on wellness. Stay tuned for details.

Partner to Transform Health Care

Digital Health: Secured a standing invitation to monthly Digital Health provider intake and prioritization meetings – an avenue to help to prioritize clinical informatics tasks based on providers’ perspectives.

Medical Staff Site Visit to Holy Family Hospital is planned for Thursday, May 18, 2023 for medical staff whose patients interface with rehab and residential care services. More info here.

Indigenous Wellness and Reconciliation (IWR): Informed scheduling of Grand Rounds across medical departments to showcase IWR patient journey mapping findings: 4 are completed and 2 are booked  (Partnerships + Learning Pillar).

 Visit to Kílala Lelum community clinic site held in Spring 2022 provided medical staff with an opportunity to learn about the clinic’s care model, and explore ways to improve patient experience and care transitions.

Exploring a formal partnership with Kílala Lelum to reduce barriers to specialist care (currently seeking funding).

Primary Care Community Connectedness (PC3)

Discharge Summary Project​
Collaborating with community family doctors to redesign the discharge summary to highlight the most pertinent information and reduce miscommunication.

Liaison for Primary Care with the New St. Paul’s Hospital Physician Clinical Directors, PHC Department Head of Family Medicine (Dr. Nardia Strydom), and community physicians.​

Survey: The PHC Department of Family Practice and the Vancouver Division of Family Practice Primary Care Network (City Centre) collaborated to identify main challenges in community practice, and to get feedback on proposed solutions and how to prioritize them.​ Feedback will inform strategy and next steps for the PC3 Advisory Group.

Strategic Pillars: Our Impact

“Senior Leaders are accessible to us in a way that they were not in the past. They are very receptive to medical staff input.” – Dr. Adrienne Melck, Quality

“The process is more transparent… We can reach out to senior leaders, and they get value when they know how to connect with a medical staff representative as well.” – Dr. Amin Sajan, Learning

“In these big decisions that affect our work, we need to be involved from inception. Through our pillar roles, we are seeing our involvement increase earlier and in the planning stages.” –  Dr. Grace Li, Partnerships

“We can be stewards for how the organization is meeting metrics laid out in strategic plan in relation to medical staff priorities.” – Dr. Vishal Varshney, People