Jun 2022

Patient virtual health support desk: extended hours and a new name

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As of May 23, the Patient Virtual Health Tech Support desk (formerly the Citizen Support Help Desk) has extended their hours to better support patients using Zoom or BC Virtual Read More »

Saving BC Healthcare Dollars Through Utilization Management
Apr 2022

Saving BC Healthcare Dollars Through Utilization Management

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The Transfusion Medicine Laboratory at St Paul’s Hospital is the recipient of the 2020-2021 BC Provincial Blood Coordinating Office Utilization Management Award…

Quality Showcase: Celebrating the Unwavering Commitment of Physicians and Staff to Improving Patient Care at PHC
Jan 2022

Quality Showcase: Celebrating the Unwavering Commitment of Physicians and Staff to Improving Patient Care at PHC

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​This past year marked the inaugural “Celebrating Quality Improvement at PHC” event. Held virtually, this event provided an opportunity for physicians and staff to share and celebrate their quality improvement (QI) work with each other, with patient partners, and with nonclinical PHC leadership.